The IFDC (International Foundation for Digital Competences) is a global thought leader in the area of digital competences, which aspires to a world in which organizations and professionals are empowered and enabled to take full advantage of the opportunities offered by the digital age.

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CERTIFICATES RECEIVED:

«The Service Management Approach for the Digital Age (VeriSM®)»

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About

VeriSM™ is a service management approach for the digital age. VeriSM™ offers organizations the opportunity to serve customers in line with today’s high demands, whilst at the same time reducing risks and costs. A professional who is VeriSM™ certified will possess up-to-date knowledge and a powerful set of service management tools to excel in all customer service environments.